Privacy Policy
Last updated: May 12, 2026
HTX Affordable Home Services (“we,” “us,” or “our”) operates the website htxaffordablehomeservices.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a work request.
Information We Collect
When you submit a work request through our website, we collect the following information:
- First and last name
- Email address
- Phone number
- City or area you are located in
- A description of the home service or repair you need
We may also automatically collect non-personal information such as your browser type, device type, pages visited, and referring URL through standard web analytics tools.
How We Use Your Information
We use the information you provide to:
- Respond to your work request and provide a quote
- Contact you to schedule and coordinate services
- Follow up on completed work to ensure your satisfaction
- Improve our website and the services we offer
We do not use your information for unsolicited marketing or sell it to third parties.
How We Store Your Information
Your work request information is stored in our customer relationship management (CRM) system, which is hosted on a secure, privately managed server. We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following cases:
- With a service contractor assigned to your job, limited to the details needed to complete the work
- If required by law or to comply with a legal process
- To protect the rights, property, or safety of HTX Affordable Home Services or others
Cookies and Analytics
Our website may use cookies and third-party analytics services (such as Google Analytics) to understand how visitors use the site. These tools collect anonymous, aggregated data and do not identify you personally. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct or delete your personal information
- Opt out of any future communications from us
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out through our work request form or email us at [email protected].